Cookie Policy
This Cookie Policy explains how ORR Network uses cookies and similar technologies on the ORR Client Portal, Admin Portal, and all associated digital services.
INTRODUCTION
This Cookie Policy explains how ORR Network ("ORR", "we", "us") uses cookies and similar technologies on the ORR Client Portal, Admin Portal, and all associated digital services ("Platform").
This document should be read together with the ORR Privacy Policy.
WHAT ARE COOKIES?
Cookies are small text files placed on your device when you access our Platform.
Cookies may:
- enable platform functionality,
- remember preferences,
- support security and authentication,
- measure system performance.
We do not use cookies for advertising, profiling, or cross-site tracking.
TYPES OF COOKIES USED BY ORR
ORR uses only the categories of cookies necessary to operate a secure, personalised consultation and workspace platform. We do not use any third-party marketing cookies.
3.1 Essential (Strictly Necessary) Cookies
These cookies are required for the Platform to function and cannot be disabled.
They enable:
- login and authentication
- session integrity and security
- navigation between secure areas
- form submissions
- payment and subscription processes
- access to workspace and DS modules
Without these cookies, the Platform cannot operate.
3.2 Preference Cookies
These cookies store user-selected settings, including:
- interface language
- communication preferences
- dashboard personalisation settings
- workspace display choices
They improve usability but are optional. If disabled, some preferences will reset each session.
3.3 Internal Analytics Cookies (Non-Third-Party)
ORR uses internal analytics only to understand:
- which modules are used
- performance and stability
- tool adoption
- Platform improvements
Characteristics:
- no third-party tracking
- no advertising networks
- no cross-site identifiers
- no sharing of analytics data outside ORR
These cookies support ORR's Behaviour Engine but do not track users outside the Platform.
COOKIES WE DO NOT USE
To avoid ambiguity, ORR confirms that we do not use:
- advertising cookies
- behavioural targeting cookies
- social media tracking pixels
- cross-site tracking identifiers
- Google Ads, Meta, TikTok or LinkedIn marketing cookies
- retargeting cookies
No user data is monetised or shared with third-party advertisers.
WHY WE USE COOKIES
We use cookies for the following legitimate purposes:
5.1 Platform Functionality
Ensuring that secured areas such as the Workspace, Document Vault, Consultations, and Billing modules function correctly.
5.2 Personalisation
Providing content relevance, improving the interface, and remembering user preferences.
5.3 Security
Preventing session hijacking, verifying login integrity, and detecting abuse.
5.4 Performance & Analytics
Understanding how features are used to maintain system reliability and improve the user experience.
CONSENT MANAGEMENT
6.1 Consent on First Visit
Upon first access, users are presented with a cookie banner that:
- explains categories of cookies
- allows acceptance or rejection of non-essential cookies
- always enables essential cookies
6.2 Modifying Consent
Users may change their cookie settings at any time through the Portal's "Cookie Preferences" page.
6.3 Withdrawal of Consent
If consent is withdrawn, the Platform will deactive all non-essential cookies.
Essential cookies remain because they are required for core Platform operation.
COOKIE RETENTION DURATIONS
To comply with GDPR storage limitation principles, ORR applies:
| Cookie Type | Retention Period | Notes |
|---|---|---|
| Essential Cookies | Session-only | Deleted automatically when user logs out or closes browser. |
| Preference Cookies | Up to 12 months | Extended only if user reconsents. |
| Internal Analytics Cookies | Up to 12 months | Never shared with external parties. |
These durations reflect strict minimisation practices.
THIRD-PARTY COOKIES
ORR does not permit:
- third-party trackers
- advertisements
- embedded social-media cookies
If a user accesses an external service (e.g., payment provider), that service's cookie policy applies independently.
HOW TO CONTROL COOKIES
Users may:
- adjust cookie preferences within the Platform
- block cookies through browser settings
- delete cookies at any time
However, blocking essential cookies will prevent:
- login
- access to Workspace
- use of DS modules
- saving preferences
- operating consultations
UPDATES TO THIS POLICY
We may update this Cookie Policy to reflect technological changes, legal updates, or service expansions.
Substantial changes will be notified within the Platform.
CONTACT US
For any questions about cookies or data privacy:
Email: privacy@orr.solutions
Website: www.orr.solutions